What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble with Dropbox integration

    Asked by EllenCohenCHeSS on June 03, 2014 at 02:38 PM

    Hi,

    Through Dropbox integration, I'm trying to create form subfolders for each applicant to hold their application materials, including uploaded documents.  Instead, each document and form uploads separately to my general Jotform folder in Dropbox.

    And, when I return to Jotform in edit view, the settings display that the changes I created in integration were not saved.

    Can you help?

    Thank you.

    Ellen

    Page URL:
    http://www.jotform.us/form/32534248474154

    dropbox create form JotForm uploads
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    JotForm Support

    Answered by Mike_T on June 03, 2014 at 04:07 PM

    Thank you for contacting us.

    It appears that the issue is caused by the current integration settings. We would like to recommend you to remove the Dropbox integration, and then add it back.

    Please give it a try to see if that helps. If you need any further assistance on this, please let us know. We will be happy to help.