can I just suspend my account

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    Asked on August 15, 2011 at 11:38 AM

    I don't need to cancel it since I might want to use it in the future but I don't want to pay if I am not currently using any of the forms.

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    Answered on August 15, 2011 at 11:47 AM

    Hello mfunk1000,

    You can downgrade your subscription to free so that you won't have to pay anything until you decide to resubscribe again.

    Although I figured that you have exceeded the 100MB limit for file uploads for free users.  If you don't mind me asking; is it possible for you to delete some submissions so to not exceed the file upload limit for a free account?  Or do you prefer to keep it there in your submissions page?

    We'll wait for your response.