- mfunk1000Asked on August 15, 2011 at 11:38 AM
I don't need to cancel it since I might want to use it in the future but I don't want to pay if I am not currently using any of the forms.
- JotForm SupportliyamAnswered on August 15, 2011 at 11:47 AM
You can downgrade your subscription to free so that you won't have to pay anything until you decide to resubscribe again.
Although I figured that you have exceeded the 100MB limit for file uploads for free users. If you don't mind me asking; is it possible for you to delete some submissions so to not exceed the file upload limit for a free account? Or do you prefer to keep it there in your submissions page?
We'll wait for your response.