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TSANAMPAAsked on March 22, 2022 at 8:06 PM
I am trying to publish my form, but when I shared it as a test with a couple of people, it worked for the first two, but then began asking for Recaptcha Information, and now those submissions are not coming through.
https://form.jotform.com/220806510391145
In the sample applications I personally completed, I got this screen, instead of the Thank You Screen after completing the captcha information.
{"submissionId":"5237978060318276090"}
Thank you for any help with this so that I can publish the document.
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Lorenz JotForm SupportReplied on March 23, 2022 at 12:25 AM
Hello TSANAMPA,
Thank you for reaching out to Jotform Support. Please note that when form detects unusual submission / traffic from same IP address, for security reasons a reCAPTCHA field is display after the form is submitted; As you've mentioned, it only began happening after the first two submissions; therefore, I have whitelisted your account to prevent this from happening. Could you test your form if the CAPTCHA is still showing?
Please let us know if we can assist you further