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    Autoresponder Formatting Gone

    Asked by careconfidential on June 04, 2014 at 04:12 AM

    Up until the last couple of days our received forms had a degree of formatting. Contrasting bars across the page. Today received forms have no formatting and are in text form only.

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    JotForm Support

    Answered by abajan on June 04, 2014 at 06:54 AM

    I don't know what would have caused that to happen. Upon viewing the form's revision history, I saw that an update was done yesterday but it was just a modification to the birth date field

    (Click image to zoom)

    which wouldn't have affected the formatting of the autoresponder. The best I can suggest would be to replace the autoresponder with a new one.

    Our apologies for any inconvenience caused.