cancelling my subscription plan

  • Profile Image
    Eyal Nevo
    Asked on June 04, 2014 at 06:35 AM

    Hello,

    I would like to stop using your paid service - I had to use it for a while to get people to fill out my foms, but I do not require it any more.

     

    Please cancel the paid subscription on my account effective immediately.

     

    Eyal

  • Profile Image
    BryanPaulo
    Answered on June 04, 2014 at 10:03 AM

    Thank you for contacting us.

    You can downgrade your account to Free by logging on to your account then by going to http://www.jotform.com/myaccount/billing. Then click Switch Plan below the Starter box. Your current plan will remain active until the end of your billing cycle.

    Please let us know if you need further help.