If we manually download our PDF submissions and upload them to Dropbox they will remain password protected indefinitely?

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    DiverseAbility
    Asked on March 23, 2022 at 12:03 PM

    Hi. We store copies of our form submissions (in PDF) in Dropbox. From what I understand so far, with the HIPAA Compliance enabled, PDFs can be password protected. So, if we manually download our PDF submissions and upload them to Dropbox they will remain password protected indefinitely?

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    Niko
    Answered on March 23, 2022 at 02:55 PM

    Hello,

    When HIPAA compliance is enabled on the account, password protection for PDF documents is required only for PDF attachments of email notifications (in other words, if you want to automatically receive the submission PDF documents via email every time the users submits the form, you should protect it with a password to avoid any type of data breach). So, if you download those PDF documents from emails and upload them to Dropbox, they still will require a password to be accessed.

    Hover, if you simply access your form submissions from your Jotform account and download them as PDF documents, they won't require to be password protected and you can also upload them to Dropbox directly.

    Please let us know if you have further questions.