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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not passing data

    Asked by RAccessPro on June 04, 2014 at 11:35 AM

    I have just installed a form onto my web domain, however, the form is not passing critical information (specifically the name field)

    Page URL:
    http://www.realaccesspro.com/concierge-re/contacts.php

    Screenshot
    name domain
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    JotForm Support

    Answered by EltonCris on June 04, 2014 at 12:57 PM

    Hi,

    The field variable on your form email notification is incorrect. It's most probably not updating anymore after you made changes on the notification. However, you can update it manually by clicking the field names found on the side bar just like the following screenshot.

    Setup & Embed -> Email Alerts -> Open Notification

    Or, to ensure that all field variables are correct. You can delete the email notification and create a new one.

    Thanks!