What account was being used with an upgraded status?

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    Asked on June 04, 2014 at 09:48 PM

    Hi guys I have been using jotforms for my customers for some time now and I just saw that I have been at an upgraded status since 2012 and am not sure why ... my customers dont ever recieve that many forms. Can some one look into this and tell me when my account was upgraded and by what email address or contact info was associated with the upgrade.



    Corey DiGiovanni

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    Answered on June 05, 2014 at 04:48 AM

    Hello Corey,

    Upon checking your account, I found that you only have a free account. Please check your account status in the screenshot below:

    Where did you see that your account was in upgraded status? Please share a screenshot and we will take a look. The following guide should help you upload image in your forum post:  https://www.jotform.com/answers/277033

    Thank you!