Remove Action Label in Approval Mail Content

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ushus.nair
Asked on March 25, 2022 at 05:39 AM

Hello Team,
In the Approval Workflow - Request Mail content - I want to remove the below highlighted - 'Edit / More Action' button. However, it is not getting deleted.
Alternatively (if the above option cant be done) - is it possible to not have any Request Mail content only; as I can manage this with having a customized mail body under 'Autoresponder option'.
Kim

Jotform Support

Answered on March 25, 2022 at 06:04 AM

Greetings,

Thanks for reaching out Jotform support, we hope you are safe and well. Could you please try to follow the instruction below and see how it goes.

If it does not work, please give us the form URL so we can try to further investigate the form.
https://www.jotform.com/help/401-where-to-find-my-form-url/

I hope this will help and we're looking forward to your response.

Regards,
Kim
ushus.nair
Answered on March 25, 2022 at 06:21 AM

Hello Team,
Tried that option - but it is reappearing. Sharing the link - kindly check.
https://form.jotform.com/220804298457462
https://form.jotform.com/220813562817456
Herbert

Jotform Support

Answered on March 25, 2022 at 07:06 AM

Hi there.
Thank you for your response.
Please give us time to check the forms and come up with a resolution.
We'll get back to you as soon as possible.
Herbert

Jotform Support

Answered on March 25, 2022 at 07:22 PM

Hi there.
We appreciate your patience on this matter.
We have cloned your form to look for a possible work-around to your request.
Unfortunately, the buttons cannot be deleted. May we confirm if you would like to remove the function of the Approval flow to send an email?
We'll wait for your response.
ushus.nair
Answered on March 29, 2022 at 02:07 PM