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ushus.nairAsked on March 25, 2022 at 5:39 AM
Hello Team,
In the Approval Workflow - Request Mail content - I want to remove the below highlighted - 'Edit / More Action' button. However, it is not getting deleted.
Alternatively (if the above option cant be done) - is it possible to not have any Request Mail content only; as I can manage this with having a customized mail body under 'Autoresponder option'.
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Kim JotForm SupportReplied on March 25, 2022 at 6:04 AM
Greetings,
Thanks for reaching out Jotform support, we hope you are safe and well. Could you please try to follow the instruction below and see how it goes.
If it does not work, please give us the form URL so we can try to further investigate the form.
https://www.jotform.com/help/401-where-to-find-my-form-url/
I hope this will help and we're looking forward to your response.
Regards,
Kim -
ushus.nairReplied on March 25, 2022 at 6:21 AM
Hello Team,
Tried that option - but it is reappearing. Sharing the link - kindly check.
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Herbert_ZReplied on March 25, 2022 at 7:06 AM
Hi there.
Thank you for your response.
Please give us time to check the forms and come up with a resolution.
We'll get back to you as soon as possible.
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Herbert_ZReplied on March 25, 2022 at 7:22 PM
Hi there.
We appreciate your patience on this matter.
We have cloned your form to look for a possible work-around to your request.
Unfortunately, the buttons cannot be deleted. May we confirm if you would like to remove the function of the Approval flow to send an email?
We'll wait for your response.
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ushus.nairReplied on March 29, 2022 at 2:07 PM