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    The image on my survey stopped working?

    Asked by Izatar on August 15, 2011 at 09:47 PM

    I had an image on my survey, but when I checked it today, there was a small "X" where the image was. So, I tried to upload another image and put it in the same place and it did not work. Is there a solution?

    Page URL:
    http://www.floridatt.com/lakelandtt/page.php?78

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    JotForm Support

    Answered by abajan on August 15, 2011 at 10:29 PM

    Hi Izatar

    Are you referring to the Lakeland Table Tennis Association image with the swan, two rackets and five red stars? If so, I can see it just fine from my end. Have others told you they can't see the image too?


    ~ Wayne

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    Answered by Izatar on August 15, 2011 at 10:31 PM

    Yes. I uploaded the image again and saved it and the image is now working fine. I don't know what happened as it was not working earlier. Thank you for your quick response!

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    JotForm Support

    Answered by abajan on August 15, 2011 at 10:33 PM

    No problem. Glad to hear everything's okay now.

    Cheers


    ~ Wayne

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    Answered by G3Tech on August 30, 2011 at 02:56 AM

    I had the same problem.  My uploaded image disappeared and I had to re-upload it.  After that it worked again.  I have'nt been on the site in a couple months so I'm not sure when it disappeared. 

    http://www.jotform.com/form/11093220157

    Gregg

     

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    Answered by allanftd on August 30, 2011 at 03:16 AM

    Hi Gregg,

    Thanks for your message. I also went to your site to check if the image appears. It does, so I believe there's no more issue.

    If it does happen again, please let us know so that we can investigate it. Thank you for using JotForm!

    JOTFORM SUPPORT