- shayedAsked on June 05, 2014 at 07:36 AM
My form is crashing when the data is submitted. What's wrong?
- BryanPauloAnswered on June 05, 2014 at 12:05 PM
Thank you for contacting us.
I cloned your form and tried to do a test submission. I initially got the same error so I tried to look deeper. Looks like your IENS ID is set to default value. I tried to put zero, saved the form and tried to submit again and it worked. Kindly set it to a number you desired and try again. Select the IENS ID then click on Default Value on the toolbar. See image below:
Please let us know if you need further help.
- bobAnswered on June 05, 2014 at 12:10 PM
We apologize for the inconvenience you have faced. This problem is related to google spreadsheet integration. So, could you please remove the existing integration and re-integrate it if that resolve the glitch.
Please see the image below to know how to remove integration.
Feel free to contact us if the issue persist.