Form error

  • Profile Image
    Asked on June 05, 2014 at 07:36 AM

    My form is crashing when the data is submitted. What's wrong?



  • Profile Image
    Answered on June 05, 2014 at 12:05 PM

    Thank you for contacting us.

    I cloned your form and tried to do a test submission. I initially got the same error so I tried to look deeper. Looks like your IENS ID is set to default value. I tried to put zero, saved the form and tried to submit again and it worked. Kindly set it to a number you desired and try again. Select the IENS ID then click on Default Value on the toolbar. See  image below:

    Please let us know if you need further help.

  • Profile Image
    Answered on June 05, 2014 at 12:10 PM

    We apologize for the inconvenience you have faced. This problem is related to google spreadsheet integration. So, could you please remove the existing integration and re-integrate it if that resolve the glitch.

    Please see the image below to know how to remove integration.

    Feel free to contact us if the issue persist.

    Thank You