What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    No subscribers added to mailchimp

    Asked by jimzaspelva on June 05, 2014 at 09:24 AM

    I have folloewd your steps but after jot form submited no subscriber add in mailchimp list.

    Please HELP ASAP !.

    This is a re-post of a comment on How to Integrate with MailChimp

  • Profile Image

    Answered by Carina on June 05, 2014 at 12:33 PM

    I kindly ask you to share with us the form's url so we can investigate further this matter.

    Thank you

  • Profile Image

    Answered by IdentityConsulting on June 25, 2014 at 01:38 AM

    Hi, Im having same trouble url form.jotform.co/jsform/40982042086858

    Please help. like to know where the issue is

  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2014 at 07:06 AM

    I have re-saved your form and clear your forms cache. Now, please try to submit to your form and check your MailChimp list if contact has been added to the list. If nothing is there, I would advise to re-integrate Mailchimp to your form using a new API Keys from Mailchimp.

    Also, make sure that the field types are the same, if it's a dropdown from Jotform, your Mailchimp field type should able be a dropdown.


  • Profile Image

    Answered by Amoko on January 23, 2015 at 02:48 AM

    I have a form that has many email address fields. I am able to integrate only one field to mailchimp.  Why is other email fields are not possible to choose? The drop down field: "place choose a field" is empty in integration tool. My form: http://www.jotform.com//?formID=33427490570859


  • Profile Image
    JotForm Support

    Answered by Welvin on January 23, 2015 at 08:41 AM


    I've moved your reply to a new thread. Here's the link: http://www.jotform.com/answers/501954. Please refer to this thread for the question instead of posting to an older threads and creating duplicates.

    If you have some other issues, create your own thread http://www.jotform.com/answers/answer.php? and we'll make sure to help you resolve it.

    Thank you!