Not getting PDF attachments on email

  • NACDA & Affiliates
    Asked on March 25, 2022 at 12:00 PM

    what happens if we aren't getting the pdf attachments to our emails?

    Page URL: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/
  • Kris JotForm Support
    Replied on March 25, 2022 at 2:10 PM

    Hi NACDA & Affiliates,

    Thank you for reaching out to Jotform Support. We just want to confirm if you are the one who created the form or you are the one who submitted a completely filled form that you want to have a copy of your details? After you followed the steps on the link that you provided, may we know what happened? Is this happening on a specific form or all across your forms? If on a specific form, please provide us the URL of the form. You may click the link on How you can Find the URL of the Form.

    We are awaiting to your reply and looking forward on assisting you further.