What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Over Limit?

    Asked by TuneGenie on June 05, 2014 at 11:49 AM

    I recevied a email from you today thats says we are over the 100mb limit.  Question, if we remove the files will that restore us back to a free version?   

    over limit email
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    JotForm Support Manager

    Answered by Jeanette on June 05, 2014 at 02:05 PM

    Yes, removing the files should free the space up available for you. It doesn't work the same for submissions number. If you delete a submssion (just text) the counter won't get reset until the next month.