- MNSOMAsked on June 05, 2014 at 02:28 PM
- EliezerNAnswered on June 05, 2014 at 03:32 PM
Could you please share the URL of the page where your form is embedded? Or is it happening with the standalone version of your form? That way we will be able to further investigate.
Also, could you please let us know if all your form users are getting this issue or just one in particular? Probably this is related to the browser the user used at the time to fill the form out. So, if the issue happened just with one user in particular, do you know wich browser and its version he used?
That details would help us to find the cause and the solution to this issue.
We will wait for your response.