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drspoonAsked on June 5, 2014 at 8:24 PM
I have logged into my account and cannot access anything. I have two surveys, yet when I try to click on the links to them, nothing happens. It will not let me click on the button in front of them either. I can see that they have recently received responses, but I cannot access anything. Please help. Thank you.
June Williams
account - drspoon
Page URL: http://www.jotform.com/contact/ -
Ashwin JotForm SupportReplied on June 5, 2014 at 11:59 PM
Hello June,
Upon checking your account, I did not find any issue with that. It could be a browser related cache issue and because of that you are unable to edit your forms.
I will suggest you to clear your browser cache and see if that resolves your problem. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Do get back to us if the issue persists.
Thank you!