What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Setting up regular submission to secured one

    Asked by traketo on June 06, 2014 at 09:20 AM

    is it possible to set up my submissions to go from regular to secured if i run out of regular submissions or is this done automatically?

    secured Submissions non-secure form secure form regular submission secure submission
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 06, 2014 at 10:19 AM

    No, You can't really do that automatically since once you hit the limitation for one type such as for SSL it would ask you to upgrade and if you go over the limit then your account is placed on hold until your account limit either resets or you upgrade it again.

    Theoretically, the only way it might possibly work is if it could be switched a certain amount of submissions beforehand maybe. But, still there is the problem that again it's not automatic.

    The reason for that is that either the URL is linked including the embed code which contains the URL that would have to be switched. You would realistically have to build some sort of custom program to count and detect that which would then have access to wherever it is being used. It would also need an ability to switch it once it hits a certain amount, but regardless I believe this would be rather difficult. Switching the direct link could probably work out, but as for the embedded code that would be much harder.

  • Profile Image

    Answered by traketo on June 06, 2014 at 10:21 AM

    is there anyway to exchange submissions, for example rather than get secured submissions just get more regular sumbissions?

  • Profile Image
    JotForm Support

    Answered by Welvin on June 06, 2014 at 10:50 AM

    Unfortunately, that isn't possible. You may consider doing some tasks via our GetMore section to increase your regular submissions limit: http://www.jotform.us/myaccount/getMore.

    Note that for Premium Plan, you can only receive up to 1000 submissions per month, that is total from all forms you have.

    Thank you!

  • Profile Image

    Answered by traketo on June 06, 2014 at 05:17 PM

    thank you