What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New Invoice

    Asked by Jenny-Rose Glick on August 16, 2011 at 11:34 AM

    Good Morning,

    I received an invoice for the monthly subscription charges.  I've attempted to cancel the account without success.  I have not used JotForm since the end of June.  Please advise what I need to do in order to cancel the account.

    Thank you,

    Jenny-Rose Glick

    203-383-5825

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 16, 2011 at 02:57 PM

    I'm sorry to hear that. I have canceled the subscription and refunded your last payment.

    Thank you for choosing JotForm!