What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Safety Features

    Asked by kelsey@gingerbreadshed.com on June 06, 2014 at 01:10 PM

    Hey JotForm, 

    We are creating a form were customers can request to have their shipping address changed. With that said, is there a security feature that JotForm has to protect the customer's personal information?



    Kelsey Brownlow Ticket Purchase Support Manager Gingerbread Shed Corporation O: 877-569-7767 x724 www.gingerbreadshed.com

    Page URL:

  • Profile Image

    Answered by BryanPaulo on June 06, 2014 at 01:52 PM

    Thank you for contacting us.

    You can use the secure form which uses 128bit of encryption.

    Please note that, since you are on a Free account, this feature is limited to 10 SSL secure submissions per month only.

    You may also check JotForm's Terms of Use (phishing section) for the type of information you should not include in your form.

    Let us know if you need further help.