Storage limit: how to get warning about space quota

  • IndiePool
    Asked on June 6, 2014 at 1:34 PM

    It there anyway we can get limit warning when we get to 75% of storage limits OR if we reach the limit we can have 2 business days to clear the old files?

    Thanks

    Vik

  • Mike_T Jotform Support
    Replied on June 6, 2014 at 3:14 PM

    Thank you for contacting us.

    Yes, we do send email alerts when you are near to the limit. Also, we do not block overlimit accounts immediately, you will have about a day for upgrade. If you need more time, you can contact Support Team to get help on this.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

  • Mike_T Jotform Support
    Replied on June 6, 2014 at 3:16 PM

    To be clear, upgrade is not required if you clear some submissions with file attachments.

    Thank you.