What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Storage limit: how to get warning about space quota

    Asked by IndiePool on June 06, 2014 at 01:34 PM

    It there anyway we can get limit warning when we get to 75% of storage limits OR if we reach the limit we can have 2 business days to clear the old files?



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    JotForm Support

    Answered by Mike_T on June 06, 2014 at 03:14 PM

    Thank you for contacting us.

    Yes, we do send email alerts when you are near to the limit. Also, we do not block overlimit accounts immediately, you will have about a day for upgrade. If you need more time, you can contact Support Team to get help on this.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

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    JotForm Support

    Answered by Mike_T on June 06, 2014 at 03:16 PM

    To be clear, upgrade is not required if you clear some submissions with file attachments.

    Thank you.