Not receiving booking form

  • Brzpht08
    Asked on June 7, 2014 at 11:23 AM

    Hello Jotform

    It seems website inquiries from my Booking Form are not coming to my email address. Is there something set wrong in my form settings?

    Thanks,

    Dan

  • David JotForm Support Manager
    Replied on June 7, 2014 at 12:55 PM

    I just did a submission test from your webpage, and  our records shows good delivery of the notification:

    /var/log/jotform/email.workers.log:[07/Jun/2014:12:52:40 -0400] AmazonSES :: Sent email to dan@breezephoto.com - MessageID:00000146773f0f60-17a79d34-d3ba-4951-bea7-39cabe0fc3c5-000000/22b786a3-ee64-11e3-b9ff-cdd0280925e7
    Please check on your spam folder, you may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com