What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i dont get the storage limit

    Asked by Mark on August 16, 2011 at 04:00 PM

    You supposedly integrate with dropbox, so whats the point of the storage limits if the actual storage is on my dropbox account? If someone uploads a 100MB file, is my storage amount full for lets say a basic account or is that only until its uploaded to my dropbox account (which is automatic, right?)

     

    Thanks,
    Mark 

  • Profile Image

    Answered by yasinco on August 16, 2011 at 04:42 PM

    Good Question I Would Like To Know As Well

  • Profile Image

    Answered by allanftd on August 16, 2011 at 09:13 PM

    Hi Mark and yasinco,

    Good question. The uploaded files are actually always saved by default in our servers. This serves as your backup copy in case you accidentally deleted your files in DropBox. Lifting the file upload limits for DropBox-enabled forms defeats the purpose of having a JotForm Premium and Professional plan since everyone can just sign up for a basic account. 

    For a Basic account, if someone uploads a 100MB file, it will be counted against your storage allowance which means your JotForm account will be full.

    We thank you for your continued support and hope you enjoy using JotForm as much as we do!

    JOTFORM SUPPORT