Only Email and Name show up in Clinchpad form integration

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    championgloves
    Asked on June 08, 2014 at 05:35 PM
    The form info does not show up in clinch pad only the email and name of the person. 

    I tried the exact sane way on two other forms and have tried multiple times.  I can not get it to work on the other forms.  Is there a way you can go in and see what I am doing wrong??

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    jonathan
    Answered on June 08, 2014 at 07:01 PM

    Hi,

    In the "Integrate Form" dialog window, make sure the fields that you wanted to map on the form matches the field names in the integration

     

    I made a test form http://www.jotform.me/form/41587131469460 

    and in my clinchpad account, I was able to capture all other information when form was submitted

     

    Please update the integration using the "Manage Integration" option in your clinchpad settings.

    It is necessary to generate the webhook URL in clinchpad again, and then use it in your form

     

    Hope this help. Inform us if you need further assistance.

    Thanks!