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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to I change the account to my name and password?

    Asked by James Wigg  on June 09, 2014 at 12:51 AM

    I purchased a website, www.top10gooogle.com and the site has the contact page set up to go to a different

    email address. I need to change this to my email address but cannot log in to the current account to do so.

    Page URL:
    http://www.top10gooogle.com

    name and different site www
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    JotForm Support

    Answered by ashwin_d on June 09, 2014 at 03:16 AM

    Hello James,

    Upon checking your contact us form of your web site, I found that it is associated with a guest account. This type of accounts are created when you do not sign up / sign in to your JotForm account and start building forms.

    I would suggest you to sign up for a new account using your email address "JWigg023@gmail.com" and the form should automatically move to your new account. Do get back to us with your new username if you do not see the form in your account and we will manually move your form. Once the form is in your account, you can change the email address which is used to receive submission emails. The following guide should help you change the email address:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Do get back to us if you haev any questions.

    Thank you!