What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do you use the responder field and get email confirmation

    Asked by pgriggs on August 16, 2011 at 08:17 PM

    Not sure of what to put.  I want to receive an email confirmation but I'm not sure what to put in the fields.  I have tested my form.  What I would like the person emailing me to see is not only the message that we received their email but to redirect them back to the website and to get the actual email.  I have not received my test emails and I did it 3x/  

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    JotForm Support

    Answered by NeilVicente on August 17, 2011 at 08:20 AM


    I am not sure if I'm getting your concern correctly. It seems that you have just recently changed your form's notification recipient from p*****@verizon.net to k*****@att.net.

    I made a test submit to your form and subsequently checked our mail server logs. It is confirmed that the notification is sent to your att.net e-mail.  That means your notifications work fine.

    Is your question about the auto responder e-mail? If yes, please click the link below to learn more about it.

    How to create an autoresponder?

    Let us know if you have anything else to add. Thank you!