- MarcAsked on June 09, 2014 at 07:02 AM
How about a notification tab in jotform that indicates if jotform received a bounced email from an account? I assume from your sender log, that you know which account the email was sent for. It would take a bit of programing but would eliminate a lot of customer requests to see if they are on the bounce list.
This is a re-post of a comment on How to Prevent Email Bouncing Related Issues
- KadeJMAnswered on June 09, 2014 at 09:37 AM
Actually, we have an email checker tool inside of your My Account > Settings that allows you to enter in email addresses to check this yourself and then can also remove them from it if necessary. Additionally, to my knowledge a " warning notification " will pop up on the middle of your screen telling you that your email address has been bounced when you visit a form in your formbuilder which contains an email that was bounced. It should actually now refer you to the bounce tool too. We also highly recommend that you read this guide to help you prevent this from reoccurring.