What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How about a notification tab in jotform that indicates if jotform recei

    Asked by Marc on June 09, 2014 at 07:02 AM

    How about a notification tab in jotform that indicates if jotform received a bounced email from an account? I assume from your sender log, that you know which account the email was sent for. It would take a bit of programing but would eliminate a lot of customer requests to see if they are on the bounce list.



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

    JotForm sender bounce list bounce
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 09, 2014 at 09:37 AM

    Actually, we have an email checker tool inside of your My Account > Settings that allows you to enter in email addresses to check this yourself and then can also remove them from it if necessary. Additionally, to my knowledge a " warning notification " will pop up on the middle of your screen telling you that your email address has been bounced when you visit a form in your formbuilder which contains an email that was bounced. It should actually now refer you to the bounce tool too. We also highly recommend that you read this guide to help you prevent this from reoccurring.