User required to login to approve/deny a workflow request.

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jluksch
Asked on March 30, 2022 at 08:06 PM

Only one user is having this issue. This is on chrome/pc and safari on mobile. Access setting is set to Public. Please advise.
Rica

Jotform Support

Answered on March 30, 2022 at 11:52 PM

Hello jluksch,
Thank you for reaching out to Jotform Support. We do have a feature on the Approval Flow that you can disable so that the approver does not need to log in to approve/deny the submission. However, the 'Require login for approver' feature in the Approval Flow is temporarily disabled. I have escalated your concern to our developers. We are unable to provide an ETA as to when this will be available again; however, will notify you on this thread once we received an update from our developers.
We appreciate your patience and understanding.
Jeff
Answered on April 01, 2022 at 11:47 AM

All my users are having the same issue. They cannot approve/deny time-off requests because they are being prompted to log in. When will this issue be resolved? This is a major problem for us.
Basil

Jotform Support

Answered on April 01, 2022 at 01:25 PM

Hi Jeff,
Your question has been moved to a separate ticket to avoid confusion, please follow up in the link below:
https://www.jotform.com/answers/3901035
Thank you.
irem

Jotform Developer

Answered on May 18, 2022 at 09:14 AM

Hi jluksch
Thanks for reaching out to Jotform Support. The Approve/Deny without Login option for approvers was temporarily disabled so we could perform some security and stability improvements.
The option has now been enabled again. We're sorry if this caused you any difficulties. You can check and find this option in under the Approval Settings-Advanced Tab.
Thanks for your patience, we appreciate it.