- dress250Asked on June 09, 2014 at 02:47 PM
i use a jotform to make a submission order, from customer.
but when i update a Tracking Number (like DHL and Fedex)
i would like customer input thier name,mobile number, for get thier DHL Tracking by self .
have some solution to do this ?
Thanks for all jotform staff
- KadeJMAnswered on June 09, 2014 at 04:37 PM
I think you mean that you use JotForm to gather orders if I am understanding you correctly. Unfortunately, as of right now I don't know of us having any sort of integration with them for this sort of thing so I've sent this over to our developers as a feature request on your behalf. I looked at it a little bit and it seems like we might be able to create some sort of integration with it, but I'm not sure how feasible it is. Anyhow, they will look it over and consider it. Should something like this be implemented then we'll notify you here.
Additionally, until then the only way I can think of at the moment for this to work would be to add in an extra field that you could edit on your form then enter into it after it's been updated. Once it is updated a secondary message would be sent to your customers with the updated tracking number. This all currently has to be done manually though as it is not automatic so that it updates your customers.