Why do my option boxes get cut off so that I have options that are not available.

  • teamgearint
    Asked on June 9, 2014 at 2:50 PM

    http://www.jotform.com//?formID=31078125677963

     

    When creating a jotform if the options extend past the cost in the description line then the last option quantity box get's dropped. I can add an additional box to get the one's I need so the customer can order but then when we print out the order sheet it is listed. I heard that this was not an issue in the past. 

     

     

    Jotform Thread 389598 Screenshot
    Page URL: http://www.teamgearsoccer.com/utah-soccer-alliance.html
  • Mike_T Jotform Support
    Replied on June 9, 2014 at 4:30 PM

    Can you please provide more details on the issue? What exactly do we need to check? The product options look good on my side.

    Why do my option boxes get cut off so that I have options that are not available Screenshot 20

    We are looking forward to hearing back from you.

  • teamgearint
    Replied on June 9, 2014 at 5:11 PM

    It may be a problem with my browser. I am using Google Chrome and as you can see on my image that I provided it does not have AXL like your image does. When I open it up in IE then it show's up just fine.

  • jonathan
    Replied on June 9, 2014 at 6:45 PM

    Hi,

    I was able to see what you were referring to that was "cut-off"

     Why do my option boxes get cut off so that I have options that are not available Screenshot 20

     

    to fix the problem, please inject this CSS codes into your form http://www.jotformpro.com/form/31078125677963

     

    .form-product-item {

    width: 500px;

    }

     

    User Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Please try this. Inform us if still not fixed.

     

    Thanks!