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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do my option boxes get cut off so that I have options that are not available.

    Asked by teamgearint on June 09, 2014 at 02:50 PM

    http://www.jotform.com//?formID=31078125677963

     

    When creating a jotform if the options extend past the cost in the description line then the last option quantity box get's dropped. I can add an additional box to get the one's I need so the customer can order but then when we print out the order sheet it is listed. I heard that this was not an issue in the past. 

     

     

    Page URL:
    http://www.teamgearsoccer.com/utah-soccer-alliance.html

    Screenshot
    JotForm print quantity www
  • Profile Image
    JotForm Support

    Answered by Mike_T on June 09, 2014 at 04:30 PM

    Can you please provide more details on the issue? What exactly do we need to check? The product options look good on my side.

    We are looking forward to hearing back from you.

  • Profile Image

    Answered by teamgearint on June 09, 2014 at 05:11 PM

    It may be a problem with my browser. I am using Google Chrome and as you can see on my image that I provided it does not have AXL like your image does. When I open it up in IE then it show's up just fine.

  • Profile Image
    JotForm Support

    Answered by jonathan on June 09, 2014 at 06:45 PM

    Hi,

    I was able to see what you were referring to that was "cut-off"

     

     

    to fix the problem, please inject this CSS codes into your form http://www.jotformpro.com/form/31078125677963

     

    .form-product-item {

    width: 500px;

    }

     

    User Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Please try this. Inform us if still not fixed.

     

    Thanks!