What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't find my saved form!

    Asked by ontheroadagain on June 09, 2014 at 03:01 PM

    I am logged into my account and I have made changes to my form and I have pressed save on numerous occasions, but if I go away from my form to review support forrums how to do something, I come back to my form and I only find the old version, before I made any changes.  What is going on?  Where is my form that I made changes to?

    Page URL:
    http://form.jotform.us/form/41564858813161

    find saved review my account and
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    JotForm Support

    Answered by steve on June 09, 2014 at 03:33 PM

    This can happen when having the same form edit page open in multiple browser windows. Can you ensure only one page has the form open and try again? The original version may be overwriting the updated changes.