Somehow, the return email address has changed?

  • deepcreek
    Asked on June 9, 2014 at 5:32 PM

    Hello,

    All my forms had the reply-to email address as one of the form fields in my form that was "email".

    Now all the reply emails are noreply@jotform.com.  When I decided to go check it out, there is no way to select your reply to email address as one of your fields. 

    Can you verify what happened?

    Rick

  • KadeJM
    Replied on June 9, 2014 at 6:58 PM

    I checked your forms and I can confirm that all 3 of your forms which I see on your account are all currently set to " noreply@jotform.com ". Are you certain you didn't make any of these changes? Is there anyone else whom you might have given access to your account which could have done this possibly? How long ago did this happen or when did you notice this as a problem? This is actually the recommended default address and setup that is normally used to prevent email issues.

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