The Require Login option to approve users are removed from the workflow

Cris_Carter
Asked on March 31, 2022 at 01:08 PM

I read on line how to fix this but I can't find the box to uncheck require login for approver.
I don't want my managers to log in to approve our forms. Can you help please?
Roneet

Jotform Support

Answered on March 31, 2022 at 01:15 PM

Hello Cris_Carter,
Thank you for contacting us. The Require login for approver option is disabled by our backend team as it caused unexpected behavior with the workflow. Our team is investigating it further and we will notify regarding this as soon as it is enabled. Until this is fixed, the approver should create a free Jotform account to approve the workflow.
We appreciate your patience and understanding on this.
Angela
Answered on April 06, 2022 at 05:10 PM

hi roneet,
Does Jotform have plans to re-enable the require login for approver option?
Also - if there are plans to re-enable the require login for approval option, what is the estimated time of when this will happen?
Thanks
Kevin

Jotform Support

Answered on April 06, 2022 at 11:40 PM

I'm afraid we don't have information about if this will be added back or the ETA; however, I will be sending your questions to the corresponding team, hopefully we will get back to you with updates soon.
servetkurt

Product Manager

Answered on April 19, 2022 at 09:42 AM

Hi Cris_Carter
Thanks for reaching out to Jotform Support. The Approve/Deny without Login option for approvers was temporarily disabled so we could perform some security and stability improvements.
The option has now been enabled again.
You can check find this option in Approval Settings-Advanced Tab

We're sorry if this caused you any difficulties.
Thanks for your patience, we appreciate it.