Upload Limit reached

  • humanix
    Asked on June 10, 2014 at 3:31 AM

    Ask for verification of my account

    I have 0 reports
    upload space but has almost 100 MB

    Thank you
    Humanix

  • Welvin Support Team Lead
    Replied on June 10, 2014 at 6:33 AM

    Hi,

    Our apologies! I've fixed it to our end. Please kindly check again.

    Thanks

  • humanix
    Replied on June 10, 2014 at 6:46 AM

    that's ok now, 

    Submissions that do not agree, 

    I have 0 reports 

    9 But Submissions? 

     

    thank you 

    Humanix

  • Carina
    Replied on June 10, 2014 at 10:58 AM

    The submissions counter gets reset once per month and it is independent of submissions deleted before the counter is reset to 0 (at the beginning of each month). Can you confirm if you had no submissions since the beginning of June?

    Thank you for clarifying this situation.

  • humanix
    Replied on June 10, 2014 at 12:01 PM

    sorry, that was my mistake

  • Carina
    Replied on June 10, 2014 at 12:18 PM

    If further support is needed please get back to us.

    Thank you