What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When single subscription is selected it still shows Authorize, Paypal pro and stripe in form.Asked by blackboxtie on June 10, 2014 at 05:37 AM
Hi, for subscription payments, it states "Single Subscription: User will not be asked to choose a subscription. Nothing will be shown on the form page and the user will be asked to make the payment after the form submission." However, it still shows up. Please see screenshot provided. Thanks.
thanks shown Form Page and
Thank you for contacting us.
Sorry but I think this does not apply if you choose PayPal pro, Stripe and Authorize.net in payment tools. Since these payment gateways asks for credit card details then that needs to shown on the form.
Let me forward this to our level 2 and probably they can modify the description for these payment gateways. We'll notify you for updates in this thread.
When the user needs to make a payment we need to show the amount. That's why in those cases, we show the amount. In some cases such as PayPal, since PayPal also shows the amount on the payment page, we do not include it in the forms. In any case, I think it is a good idea to show the payment amount in the form so that there is no misunderstanding for the user.
Hi there, thank you for the prompt response. Is there any way to change the wording? Thank you kindly for all your help!