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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    why do I have some incomplete payments and some not?

    Asked by roseflynn on June 10, 2014 at 09:02 AM
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    Answered by jedcadorna on June 10, 2014 at 01:21 PM


    Thank you for contacting us.

    You get incomplete payments when user cancels or close the window after they got redirected to the payment page. A payment can only be valid if user completes the payment process. 

    How to view incomplete Payments