What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to configure conditional email alerts

    Asked by kidoruby on June 10, 2014 at 11:11 AM

    is there a way, when I edit a form, to have a submit button that will only send to selective email alert instead of all.


    Thanks, you guys are great with your support service.



  • Profile Image
    JotForm Support

    Answered by steve on June 10, 2014 at 02:09 PM

    Hello Gerard,

    I believe this is what you're looking for:


    I see you already have multiple email alerts set up. They need to be configured with a conditional statement with the criteria each will be used.

    Let us know if this resolves your issue, or if you have specific issues with configuring an email alert.