What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need no pop-up errors except on SUBMIT

    Asked by couragerenewal on June 10, 2014 at 05:18 PM

    Hi, I've already figured out how to eliminate the pop-up error message on questions using the CSS below. But this also got rid of the error message on submit, and I would like there to still be a pop-up error message for the submit button.

    Such that, if they click submit and there are still fields incomplete/with errors, then a message appears next to Submit to tell them "There are incomplete questions and/or errors. Please go back to the items highlighted red."

    .form-line-error {
    background:none repeat scroll 0 0;
    }
    .form-error-message {
    display: none !important;
    }
    .form-validation-error {
    border:2px inset #EEE;
    -moz-box-shadow:none;
    -webkit-box-shadow:none;
    box-shadow:none;
    }

    Thank you!

    Page URL:
    http://www.jotformpro.com/couragerenewal/programsurvey2014

    message next scroll items
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 10, 2014 at 06:27 PM

    I am so sorry but there is no way around this.

    If you want, I can submit a feature request ticket to have an option between 'showing error messages while filling up the fields' or 'showing error messages only on submit'.

    However, I'd like to warn you that our developers' load are full right now, what with all the requests they get every single day. Therefore there is no guarantee that they'll have it implemented.

    Let me know how you'd like to move forward.

  • Profile Image

    Answered by couragerenewal on June 10, 2014 at 06:39 PM

    Hi Neil, I do think it would be a good idea to submit that request ticket to the developers. From a user perspective, I would want to know why clicking submit isn't working.

    I guess I am okay launching my form without this feature, but I'd love to see it added in the near future.

    Thanks for your response.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 10, 2014 at 07:07 PM

    Actually, clicking submit triggers the errors, but you have permanently hidden them with CSS.

    I have submitted the request ticket. We will inform you, via this thread, if and when we have updates.

    Kind regards