What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit card numbers

    Asked by chabad360 on June 10, 2014 at 06:28 PM

    Is it possible to receive credit card numbers in your secure forms for us to access? 

    So we can set up reaccuring subscription payments for our customers that do not want to set up a paypal account.

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    JotForm Support

    Answered by NeilVicente on June 10, 2014 at 06:33 PM

    Thank you for asking beforehand.

    The answer to your question is no. We do not allow usage of our forms for collecting credit card information and other sensitive data due to security issues.

    If you want to accept direct credit card payments, you can use other payment gateways readily integrated to JotForm such as Authorize.Net or Stripe. These options also allow you to capture payment authorization and charge them later (through the gateways' dashboard, of course).

    Please do let us know if you have further questions or concerns.