Approval workflow - Sender e-mail address

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    Asked on April 02, 2022 at 12:48 PM


    Is it possible, in workflow, to change the sender e-mail address to an institutional Exchange address? (My account is

    Thank you,


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    Answered on April 02, 2022 at 05:35 PM

    Hi Patrick,

    You would have to setup an SMTP to change the Sender Email as shown below.



    Please refer to the provided guide below on how to setup an SMTP.

    Guide: How to Add a Custom Sender Address to an Email Alert

    Once you have setup your SMTP, this will be available for all email settings in the Advanced tab under the Sender Email option.

    If you need further assistance, please let us know.