What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unconfirmed Payments

    Asked by ellipticrecords on June 11, 2014 at 02:00 AM

    Hi All

    I have several payments showing on my submissions list but no payments showing in PayPal? Thet just say unconfirmed, how can this be? some are going through and others are not? Does it make a difference if they are from Russia? I hear PayPal wont intergrate properly there?


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    Answered by ellipticrecords on June 11, 2014 at 03:20 AM

    I found the answer.

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    JotForm Support

    Answered by jonathan on June 11, 2014 at 03:25 AM


    We apologize for the delays. 

    I see that you have found the answer you need. But just the same, I would like to share with you this article in our JotForm user guide as it might help get a better understanding about Submission's Incomplete Payments.


    Don't hesitate to contact us again anytime should you need our assistance.