Unconfirmed Payments

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    ellipticrecords
    Asked on June 11, 2014 at 02:00 AM

    Hi All

    I have several payments showing on my submissions list but no payments showing in PayPal? Thet just say unconfirmed, how can this be? some are going through and others are not? Does it make a difference if they are from Russia? I hear PayPal wont intergrate properly there?

    Cheers

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    ellipticrecords
    Answered on June 11, 2014 at 03:20 AM

    I found the answer.

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    jonathan
    Answered on June 11, 2014 at 03:25 AM

    Hi,

    We apologize for the delays. 

    I see that you have found the answer you need. But just the same, I would like to share with you this article in our JotForm user guide as it might help get a better understanding about Submission's Incomplete Payments.

    -Paypal-Incomplete-Payments-FAQ

    Don't hesitate to contact us again anytime should you need our assistance.

    Thanks!