- EngagingbrandAsked on August 17, 2011 at 09:28 AM
I have two forms one called speaking and one on sugalumps...I want them to notify me of any submissions but the test seems to be working....the form seems to be working...but I am not receiving the emails ?
Are they grouped and sent later?
- JotForm SupportNeilVicenteAnswered on August 17, 2011 at 09:54 AM
Your form's notification mail recipient is set to the addresss email@example.com. However, upon checking our mail server logs, I got the following message:
Aug 17 09:08:20 monk sm-mta: p7HD8Knv009255: to=<firstname.lastname@example.org>, ctladdr=<email@example.com> (1002/1003), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=123211, relay=theeengagingbrand.com, dsn=5.1.2, stat=Host unknown (Name server: theeengagingbrand.com: host not found)
This means that your e-mail address is not working. Browsing to http://theengagingbrand.typepad.com/ redirects to http://theengagingbrand.typepad.com which is a different domain. Can you confirm with your host if your e-mail works as it should?
Alternatively, you may change the recipient address for your forms' notification emails. Click the link below to learn how to accomplish that.
Hope this post answers your question. Let us know if you need further assistance. Thanks!