What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account has been suspended.

    Asked by faith stavrou on August 17, 2011 at 09:32 AM

    please help me my account is:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    Page URL:
    http://www.jotform.com/form/12222819220

  • Profile Image

    Answered by allanftd on August 17, 2011 at 01:34 PM

    Hi Faith,

    May we ask for thewebsite URL where your form is currently embedded? It appears that your form is trying to phish passwords from unsuspecting users. Kindly provide justification why you should ask for passwords even if JotForm does not have account verification functions at this time.

    We'll await your response so that we can further assist you. Thank you for your cooperation.

    JOTFORM SUPPORT