- Holly DoveAsked on June 11, 2014 at 12:08 PM
I signed up yesterday for a Professional level plan for one year, with the username 'ymcaclt'. We would still like to have the Professional plan level, but would like the month-to-month plan rather than the yearly one. We'd like to make sure that people are able to use it cleanly this summer before committing to a year! How can I make that change?
- JotForm SupportdavidAnswered on June 11, 2014 at 03:00 PM
I have refunded the original purchase and set your account back to the free user level. You should receive a confirmation email shortly. Simply re-activate your subscription with a monthly plan. Let us know if there is anything at all we can assist you with and we will be happy to help.
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