What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happens if I get more than 1,000 submissions?

    Asked by jbtfree on June 11, 2014 at 01:04 PM

    If I sign up for the $9.95 plan and I receive more than 1,000 submissions, what happens to the additional submissions?  Do I have a way to retrieve them?

  • Profile Image
    JotForm Support

    Answered by Mike_T on June 11, 2014 at 03:18 PM

    Thank you for contacting us.

    As far as I can see, you have upgraded to the Economy plan, so that you can receive up to 10,000 submissions per month.

    We temporarily block submissions on overlimit accounts, but we add some space for upgrade. You will have about a day to upgrade to another plan. Also we send email notifications when the quota is near to the limit.

    Note, that we reset submissions quota on the first day of each month.

    Please feel free to contact us if you need any further assistance. We will be happy to help.