What happens if I get more than 1,000 submissions?

  • jbtfree
    Asked on June 11, 2014 at 1:04 PM

    If I sign up for the $9.95 plan and I receive more than 1,000 submissions, what happens to the additional submissions?  Do I have a way to retrieve them?

  • Mike_T Jotform Support
    Replied on June 11, 2014 at 3:18 PM

    Thank you for contacting us.

    As far as I can see, you have upgraded to the Economy plan, so that you can receive up to 10,000 submissions per month.

    We temporarily block submissions on overlimit accounts, but we add some space for upgrade. You will have about a day to upgrade to another plan. Also we send email notifications when the quota is near to the limit.

    Note, that we reset submissions quota on the first day of each month.

    Please feel free to contact us if you need any further assistance. We will be happy to help.