I want to downgrade my account

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    eymyleon
    Asked on June 11, 2014 at 02:10 PM

    I payd for a month but I want to downgrade my plan to free plan now... how can I do it?

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    david
    Answered on June 11, 2014 at 02:29 PM

    Hi,

    Our records indicate that you have a Paypal based subscription. Here are the steps to cancel this:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again.

    Thank you for using Jotform!