What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do i set up a form to accept registration payment?

    Asked by greenleafdesignsinc on August 17, 2011 at 10:35 AM

    I've created a form and wish to have users fill it out completely and be redirected to pay a registration fee. After viewing your information on Payment forms "Single Product/Subscription With Multiple Choices", I realised the user would be redirected to paypal to pay based on the item selected. How does paypal know where to look or what price to grab based on the selection?

  • Profile Image

    Answered by allanftd on August 17, 2011 at 02:06 PM

    Hi greenleafdesigninc,

    This is made possible with the use of JotForm - Paypal integration. JotForm initiates a secure connection to your Paypal account which includes the exchange of information about the product(s) selected by your clients. Paypal would in turn bill and charge the total amount to your customer who pays either by his/her own Paypal account or a credit card.

    Please let us know if we can be of further assistance. Thank you for using JotForm!


  • Profile Image

    Answered by greenleafdesignsinc on August 17, 2011 at 02:15 PM

    This is a link to my form: http://www.bcocbarbados.org/component/content/article/14.html

    After the user has completely filled out this form and they hit submit, I'd like for them to be redirected to paypal where they would have to pay a registration fee of $45.00.

    What preliminary set-up must i also include on my form besides the paypal integration so that paypal would be able to recognise the $45.00 as the amount the person should be charged?

    Thanks for your assistance.

  • Profile Image

    Answered by allanftd on August 18, 2011 at 06:26 AM

    Hi greenleafdesigninc,

    I was not able to see your form since it is password-protected, but I think I had a grasp of what you would like to do with your form. What I can recommend for you as a workaround is to incorporate the $45 registration fee into the unit cost of each product/item that you sell. For example, if Product A costs $100, what you would put in JotForm as the new cost is $145 (100 + 45).

    Hope that you will still find this workaround beneficial for your requirements. Please let us know if you need further assistance.


  • Profile Image

    Answered by greenleafdesignsinc on August 18, 2011 at 08:56 AM

    My apologies, the link would now allow you to see the form http://www.bcocbarbados.org/component/content/article/14.html.

    We are not selling any products though. we'll just like the users to fill out teh form to register for a convention, how ever there will be a registration fee of $45.00. So i'm trying to figure out how I incorporate this on the form.

    Also is it possible to split the form into 2 differnt pages, as opposed to having a long form on one page?

    Thanks alot again.

  • Profile Image

    Answered by allanftd on August 18, 2011 at 09:55 PM

    Thanks, I'm now able to see the form. Going back to your very first message, if you go past that window, you can actually set up products that you want to sell that your customers can choose from.

    If you open the Payment Tool Wizard and reach this step, select Sell Products - Users can choose only one product as shown below (assuming that you only want to collect the Registration Fee from your clients):

    Then on the next window, click the Add New Product button and set up the product (in this case, the Registration Fee) that your clients should pay via Paypal.

    Once done, remember to make this field a required field.

    Also, since you only have one product, it will no longer be shown in the form itself and the system will automatically redirect your customer to Paypal for payment of the registration fee.

    That's it! Please test drive this form for a live demo - http://www.jotform.com/form/10691226277?

    We hope you find this information valuable. Please let us know if we can be of further help.

    Thank you and enjoy using JotForm!