What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    is there a way to set the submit button so that when it is clicked the site user will be taken to an other page?

    Asked by Eng.grammar  on June 11, 2014 at 05:47 PM

    the other page will be for payment. is there equally a way to delay the submiting until payment has been finalized even if the submit button has been clicked on? 

    delay submit paypal payment tool
  • Profile Image
    JotForm Support

    Answered by jonathan on June 11, 2014 at 06:44 PM

    Hi,

    This is very much possible in JotForm.

    You can use the send to custom Thank You URL in the form Thank You page.

    Check this user guide also  -Setting-Up-the-Thank-You-Page

     

    Actually, if you are also using payment tool like the standard paypal in your form, the process is it will first send the form respondent to the Paypal payment screen to allow the user to complete the payments, before they are redirected to the form actual Thank you page.

    Clicking the submit button is required to trigger the form submission, and before all submission process will be triggered.

    --

    On a side note, I noted that you have not register or created your JotForm account yet.

    It is highly recommended you do so if you haven't yet by using this link https://www.jotform.com/signup

    You can use the email account you use on this post when you register.

    Creating an account (for FREE) will make it easier for you to have a better understanding on all the features available. And will also allow us to keep on contact with you at all times to provide the best support.

    Inform us if you need further assistance.

     

    Thanks!