What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I receive submission notification individually?

    Asked by Istorya on June 11, 2014 at 11:28 PM



    I just recent; used JOtform and I loved it. I only have one issue. I reveive submission in one email thread. I use the jot form as order form for my business and receiving them in one thread of email can get confusiong. Is it possible to receive individual email per submission? If so, how do I do this?


    Thank you in advanced.

    Page URL:

  • Profile Image

    Answered by BryanPaulo on June 12, 2014 at 12:06 AM

    Thank you for contacting us.

    Your email software must be combining all emails coming from JotForm. What you can try is set the Sender Name of your email notification. This should separate emails from individual submitter. Click the dropdown box for Sender Name and choose the name of the Name field on your form.

    Let us know if you need further help.

  • Profile Image

    Answered by loofer on February 01, 2016 at 05:04 AM

    does not work , had to change back to 123 contact

  • Profile Image
    JotForm Support

    Answered by Jan on February 01, 2016 at 09:12 AM


    I can see that this is duplicate post. I will not open a new thread anymore since you already created one. Please refer to this thread: http://www.jotform.com/answers/761392

    Thank you.