How do I receive submission notification individually?

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    Asked on June 11, 2014 at 11:28 PM



    I just recent; used JOtform and I loved it. I only have one issue. I reveive submission in one email thread. I use the jot form as order form for my business and receiving them in one thread of email can get confusiong. Is it possible to receive individual email per submission? If so, how do I do this?


    Thank you in advanced.

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    Answered on June 12, 2014 at 12:06 AM

    Thank you for contacting us.

    Your email software must be combining all emails coming from JotForm. What you can try is set the Sender Name of your email notification. This should separate emails from individual submitter. Click the dropdown box for Sender Name and choose the name of the Name field on your form.

    Let us know if you need further help.

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    Answered on February 01, 2016 at 05:04 AM

    does not work , had to change back to 123 contact

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    Answered on February 01, 2016 at 09:12 AM


    I can see that this is duplicate post. I will not open a new thread anymore since you already created one. Please refer to this thread:

    Thank you.