What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the montly payment collected 3 times

    Asked by sherif_f on June 12, 2014 at 03:54 AM

    Dear Sir,

    when i have checked my visa i discovered your company collect the montly payment 3 times

    and that happened with payment for february march april may

     Invoice #79926996
     Invoice #79949012
     Invoice #79952700

    please refund and fix that

    3 checked February and
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 12, 2014 at 10:55 AM

    Sorry about that. I have corrected this for you as well as reversed the extra subscriptions.