Our form is not being submitted

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    jfspitz
    Asked on June 12, 2014 at 08:51 AM

    We have received complaints that our form is not going through.  When the client presses the submit button it would just say please wait.  Please fix this ASAP! We have a deadline today and we need this form to be working.  

     

    Thanks,

    Howard 

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    paulyarin
    Answered on June 12, 2014 at 10:06 AM

    I am being told the same by my custoers. 

     

    Jot Form: Please fix this!!!!

  • Profile Image
    Jim_Rank
    Answered on June 12, 2014 at 12:19 PM

    Hello Howard,

    Please accept my apologies for the inconvenience caused to you.

    I have checked your form in different browsers but I couldn't reproduce the problem.

    Paulyarin, I have checked your thread on - https://www.jotform.com/answers/390851, it's already answered by my colleague.

    For best performance I recommended you to ask your users to use Firefox, Chrome or Safari.

    If you need further assistance for this query, please get back to us.

    Thanks !